Mari Garcia

hi@marigarcia-ux.com |Linkedin | New York, NY

Strategic UX Designer with over four years of experience leading user experience initiatives for diverse audiences. Skilled in developing comprehensive user journeys, wireframes, and prototypes to create innovative and effective solutions. Passionate about fostering collaborative environments and eager to bring my expertise to a forward-thinking team.

Senior UX Designer | MassMutual

August 2020 - Present

At MassMutual (a Springfield-based, $312 billion Insurance/FinService corporation), I’ve had the pleasure of designing enterprise tools for power users: insurance agents, and DTC customers. Trained in Agile methodologies, I am embedded within engineering squads, cross-functioned with researchers, and content designers, and presented design solutions that balance business and user needs.

  • Led the design of innovative B2B, B2C, and enterprise products, enhancing user experiences with a focus on the financial professional and wealth management, based on validation through user testing and

    post-launch monitoring

  • Currently Senior UX Designer partnering with research, product management and development teams to build out a full scale system for end users such as Financial Professionals, Agencies, and Home Office

  • Skillfully optimize information architecture on websites, enhancing user navigation and engagement to achieve seamless customer journeys

  • Partnering closely with the Product and Engineering teams to define and create designs

  • Collaborated with developers and product managers in grooming sessions, advocating for user-centric designs with maximum impact

  • Enhanced project workflows to efficiently deliver tasks within sprints in the corporate's agile environment leading 35% increase in development efficiency

  • Designed in accordance with corporate design guidelines and accessibility standards

UX Designer | Alert Feature

July 2021 - Nov 2021

Design a simple, intuitive, and personalizable alerts system that connects volunteers with available projects on DemocracyLab.

  • Develop a deep understanding of the pain points, needs, wants and behaviors of the user

  • Create user-centered designs by considering market analysis, data, feedback, user research and technical constraints/opportunities

  • Proactively identify gaps in the current digital experience and lead the effort to develop solutions for continuous improvement

  • Contributing to the identification of current product enhancements and new offerings including development of strategy, design, deliverables, and final products

UX Designer |  Website Redesign

February 2021 - July 2021

A website that needs to be redesigned for clean layout, streamlined layout, established hierarchy, with relevant information easy to find. 

  • Developed brand and logo

  • Conducted surveys and user research to validate 

  • Sketches, storyboards, and lo-fi wireframes 

  • Iteration of hi-fi wireframes based on user interviews 

UX Designer |  Connect Bus App

January 2021

A mobile app to provide real-time bus arrival information to its users.

  • Utilized user research to assess how riders wanted real-time bus arrival information displayed on the app

  • Fashioned user personas and user stories based on research findings 

  • Designed wireframes, mockups, and hi-fi prototypes based on user needs   

Previous Work Experience

Executive Assistant | ROKT

JANUARY  2020 - APRIL 2020

  • Served as a lead for and manager of small projects 

  • Submitted expenses via Expensify in a timely fashion 

  • Organized and oversaw offsite events

  • Coordinate internal and external meetings

  • Coordinated with Director and Senior Manager, People Ops     logistics for new hire orientations and employee trainings 

  • A member of Green team, Women who Rokt, and aligned with colleagues to start a Diversity and Inclusion group

Executive Assistant | UIPATH

JULY 2018 - AUGUST 2019

  • Heavy, complex calendar management 

  • Build cross-functional relationships with key partners in other departments

  • Organize offsite events.

  • Expense report management.

  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.

  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.

  • Allocated executive tasks and managed complex calendars and administrative functions.

  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning.

Skills

Expert in user flow creation, journey mapping, and fintech design.

Proficient in wireframing, mockups, prototyping, and detailed specification development.

Strong foundation in accessibility, localization, and internationalization principles.

Working knowledge of HTML and CSS for effective communication with developers.

Exceptional organizational and time-management skills.

Detail-oriented with the ability to manage multiple tasks concurrently.

Demonstrated ability to work independently and collaboratively within teams.

Tools

Figma 

Framer

Adobe XD

Sketch 

InVision 

Basic HTML/CSS

Education

C.U.N.Y

B.S. International Business

Certificate

Agile Transformation inc